FAQ

Advice for starters

• Make sure you Incoming Inventory Google Sheet is syncing without errors!
• Don’t forget to hit the “Save” button!
• Refresh the page if your changes are not being visualised as expected!

General questions

• I am getting a “cannot update purchase order” error. What now?
• Important points to consider if you have trouble with the Purchase Orders creation or update
• Can I restore deleted purchase orders?
• If I click “Reorder X units” on the Alert page, will this automatically add orders to the Replenishment Module?
• What is the difference between creating a purchase order line item out of the Replenishment Module vs. the Alert page?
• How are purchase orders line items in the coming from the Alert page grouped?
• How can I export my purchase orders underlying data?
• Can I use the Replenishment Module AND the Incoming Inventory Google Sheet in combination or only one of the two?
• Can I order a product variant that is not yet in the VOIDS system?

Knowledge Database (coming soon)

Different status types of purchase orders & how to navigate them

Setting up automated invoice generation for suppliers